"Persuasion, patience and an openness to explore alternative ways of resolving the case."

Chambers Guide to the Legal Profession, 2010




“He was excellent and assisted the parties in reaching terms of settlement against all the odds.”

“His ability to gain the confidence of the parties and their advisors makes life a lot easier for everyone.”

“Calm and considered comments and assessment.”

“He was calm, fair and helpful throughout the day.”

“Very professional, very able, and excellent communicator”

WELCOME TO PROCLUS

Mark Linnell is a successful mediator and accomplished business improvement specialist and negotiator with a unique array of skills and approaches proven to overcome barriers, devise interventions to quickly resolve disputes. He has the ability to connect with people, build rapport and keep the "customer" front and centre, thanks to his wide experience in retail business and his time in the Army.

Consistent and dependable in his approach to any business issue, Mark has managed a wide range of disputes arising from alleged breach of contract, professional negligence, defamation, and he has comparable experience in property, pension funds and company partnerships; he also specialises in developing productive dialogue processes for specialist areas including joint ventures, strategic alliances and co-branding.

Following his career in the Army he has held positions a director of Neighbourhood Stores PLC (7-Eleven) and McLane Company in the UK (a division of Wal-Mart). Mediation was a natural extension of his interests and skill set leading to his accreditation as a commercial mediatior by CEDR in 2005.

Mark's personal style is a blend of pragmatism and creativity based on effective communication skills. Mark is focused on being constructive and reassuring in all matters and guides parties with persistence and flexibility thereby creating a climate of confidence and trust which are essential to getting the deal done. His approach is supported by thorough preparation of both the parties and himself to ensure maximum value from the time spent during the mediation or negotiation.

Personal experience in business, understanding the conflicts and issues of running and developing business first hand and particularly for those who are being pushed to create and recreate opportunities for profit, is fundamental to his ability to engage with business owners and board members. His past professional role in helping businesses to engage in large enterprise based contracts and his experience in financial services has been influential in gaining settlements.

Mark mediates disputes in the following sectors:

    Construction
    Distribution
    Financial Services
    Health
    Insurance
    Inter-racial
    Multi-party
    Management consultancy
    Manufacturing
    Sport / Media
    Property
    Retail
    Travel
    Utilities